Terms and Conditions

Last updated: 19.01.2026

These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from our Shopify-powered Indian jewellery business ("we", "us", "our"). By accessing our website or placing an order, you agree to be bound by these Terms.

Please read them carefully before using our Site.

1. About Us

We are an independent Indian jewellery business selling products online via Shopify. Our contact details are provided on our website.

2. Eligibility to Purchase

By placing an order on our Site, you confirm that:

• You are at least 18 years old, or have permission from a parent or legal guardian

• You are legally capable of entering into binding contracts

• The information you provide is accurate and complete

3. Products and Descriptions

We take reasonable care to ensure that product descriptions, images, and prices are accurate. As our jewellery is handcrafted or detailed in nature, slight variations in colour, finish, or design may occur and are not considered defects.

All product measurements are approximate.

4. Pricing and Payment

All prices are listed in [GBP/your currency] and include applicable taxes unless otherwise stated.

We reserve the right to change prices at any time without prior notice. Payment must be made in full at the time of purchase using the payment methods available through Shopify.

5. Orders and Acceptance

Placing an order constitutes an offer to purchase. All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel an order for any reason, including but not limited to:

• Product availability

• Errors in pricing or product information

• Suspected fraud or unauthorised transactions

A contract is formed only when your order has been confirmed and dispatched.

6. Delivery

Estimated delivery times are provided for guidance only and are not guaranteed.

We are not responsible for delays caused by postal services, customs, or events beyond our reasonable control.

Risk of loss passes to you once the order has been delivered to the address provided.

7. Returns and Refunds

Our Returns and Refunds Policy forms part of these Terms and Conditions and must be read carefully before making a purchase.

Please note:

• Sale items are strictly non-refundable

• Items must be returned unworn, unused, and in original packaging where returns are accepted

• Customers are responsible for return postage unless the item is confirmed to be faulty

Failure to follow our returns process or to contact us prior to initiating a dispute may result in a refusal of refund.

Full details are available in our Returns Policy.

8. Faulty or Damaged Items

If you believe an item is faulty or damaged, you must contact us within a reasonable time of receipt and provide clear evidence (such as photographs).

Normal wear and tear, accidental damage, or damage caused by misuse is not considered a fault.

9. Intellectual Property

All content on this Site, including images, designs, text, logos, and branding, is owned by us or our licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or use any content without our prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for:

• Indirect or consequential losses

• Loss of profit, business, or opportunity

• Delays or failures outside our reasonable control

We are not responsible for losses arising from unauthorised chargebacks, disputes, or claims raised without first contacting us and allowing us a reasonable opportunity to investigate and resolve the matter.

Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under law.

11. Force Majeure

We shall not be liable for failure or delay in performing our obligations where such failure results from events beyond our reasonable control, including but not limited to natural disasters, strikes, transport disruptions, or system failures.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Chargebacks and Payment Disputes

Customers agree to contact us directly and provide full details of any issue with their order before initiating a chargeback, payment dispute, or claim with their bank or payment provider.

Where a chargeback is raised without prior contact, or while the customer remains in possession of the goods, we reserve the right to:

• Contest the chargeback in full

• Provide evidence of delivery, communication attempts, and our policies

• Suspend future transactions with the customer

Unjustified or fraudulent chargebacks may be treated as a breach of these Terms.

14. Changes to These Terms

We reserve the right to update these Terms at any time. Any changes will be effective once posted on this page.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Business Name: N & A ACCESSORIES

Email: Amritr@aol.com

Telephone: 07985221499

By using our Site, you agree to these Terms and Conditions.